Fraud Report 2025
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Making fraud prevention a top priority as threats evolve.
Fraudulent traffic is evolving faster than ever. The GLF Fraud Report 2025, released today, provides a comprehensive view of the latest trends in telecom fraud, highlighting the challenges carriers face and the strategies they are using to protect networks and maintain customer trust.
The report compiles findings from some of the world's leading telecoms operators, including Vodafone, Telefónica, e&, T-Mobile, and Verizon.
69% of carriers now rank fraud as a top priority — the highest level ever recorded.
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Key Findings from the 2025 GLF Fraud Report
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69% of carriers rank fraudulent traffic as a top priority — up from 64% in 2024.
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Messaging fraud remains a serious risk, with 35% of operators reporting an increase, though this reflects a 20 percentage-point improvement compared with last year.
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77% of carriers plan to increase investments in fraud detection for voice and messaging in the coming year.
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Collaboration is rising, with 47% of respondents reporting strong peer commitment, up from 30% in 2024.
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Unwanted traffic continues to challenge operators, with spam, robo, and phishing calls reported by over 53% of carriers.
What’s Inside the 2025 GLF Fraud Report?
The GLF Fraud Report 2025 is organized into six key sections:
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Keeping fraud prevention a top corporate priority.
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Trends in international voice fraud and cross-border vulnerabilities.
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Messaging fraud, including smishing and artificially inflated traffic.
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The impact of unwanted traffic on networks and users.
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Collaboration and peer accountability across carriers, regulators, and industry stakeholders.
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Emerging challenges and AI-driven strategies for stronger fraud detection and prevention.
Note from the GLF's Trust Pillar Lead
“The 2025 GLF Fraud Report charts industry progress while highlighting persistent threats. Collaboration, vigilance, and proactive measures are essential to secure a trusted telecom ecosystem. Operators must continue investing in fraud prevention and leveraging innovative tools to stay ahead of increasingly sophisticated schemes.”
— Eloy Rodriguez, Chief Wholesale Officer, Telefonica Global Solutions & Trust Pillar Lead, GLF
Why Download The 2025 GLF Fraud Report?
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Gain actionable insights into fraud trends, threats, and mitigation strategies.
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Learn how carriers are investing in detection and prevention to protect revenue and reputation.
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Understand the impact of collaboration and peer accountability on building trust across the telecom ecosystem.
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Access press-ready stats and visual data to inform analysis, reporting, or strategic planning.
Take a closer look at the trends shaping the telecom industry and strengthen your fraud prevention strategies today.